V240M Customer Not Present (CNP) Phone Order – Refund
Follow these easy steps below to perform a V240M Customer Not Present (CNP) Phone Order – Refund. 1. Tap the “Verifone” logo to access the Main menu. 2. Tap “Grey Bar” at the bottom of the screen” to view more options below. 3. Press “4” for “Card Not Present” option. 4. In the “Card Not […]
V240M Customer Not Present (CNP) Phone Order – Sale
Follow these easy steps below to perform a V240M Customer Not Present (CNP) Phone Order – Sale. 1. Tap the “Verifone” logo to access the Main menu. 2. Tap “Grey Bar” at the bottom of the screen” to view more options below. 3. Press “1” for “Card Not Present” option. 4. In the “Card Not […]
Customer Not Present (CNP) Mail Order – Refund
1. Tap the “Verifone” logo to access the Main menu. 2. Tap “Grey Bar” at the bottom of the screen” to view more options below. 3. Press “4” for “Card Not Present” option. 4. In the “Card Not Present” Menu, there are options of CNP Transaction. Choose one appropriately. In this example, the “Refund Mail […]
Customer Not Present (CNP) Mail Order – Sale
1. Tap the “Verifone” logo to access the Main menu. 2. Tap “Grey Bar” at the bottom of the screen” to view more options below. 3. Press “4” for “Card Not Present” option. 4. In the “Card Not Present” Menu, there are options of CNP Transaction. Choose one appropriately. In this example, the “Sale Mail […]
Account Verification
1. Access the main menu via the * key, you should see the option of account verification if enabled. 2. Terminal will prompt for the user to insert, swipe or tap the card. For this example we will swipe the card. 3. If enabled you may be prompted for account on file. 4. Account verification […]
Terminal Keypad Does Not Respond – HYPERLINK
If your keypad does not respond, check the display panel. If there are no characters, or the wrong characters are displayed, refer to “Blank Display” article. If the problem persists, contact your Helpdesk.
Terminal Display is Blank
Use the following steps to check the display panel: 1. Check all the cable connections.2. Check the terminals power supply to be sure the outlet is supplying sufficient power. Substitute the terminals power supply unit with another identical one if available. Contact the helpdesk for assistance with this.3. The terminals application program might not be […]
Network Connection – WIFI
Please note that most option numbers do not have numbers assigned, however, the menu options will respond to the numbers in the guide. To navigate up and down the menus, the * and # keys respectively should be used. 1. Either Tap “Green Bar” at the bottom of the screen or press “Green Circle” or […]
How to Read Different Cards
How to insert a card To conduct a smart card transaction: 1. Position the smart card with the gold contacts facing upward.2. Insert the card into the smart card reader slot in a smooth, continuous motion until it seats firmly.3. Remove the card when the display indicates the transaction is completed. How to swipe […]
Verifone V240M Network Connection – Ethernet
To connect the terminal to other devices via Ethernet, RS-232 use the V240m+full feature base. The full-featured Base provides a standard RJ-45 LAN socket, RS-232 port, a mini-USB port. The V240m+terminal must be docked on the base to utilise cable connectivity.