Refund
1. Select REFUND from the transaction menu. 2. Enter the supervisor password and press the green key. 3. The REFUND menu screen will be displayed Enter the sale amount and press green key. 4. Insert / Swipe / Present card screen is displayed. 5. Terminal will check the card type. 6. Terminal will connect to […]
Desk3500 Customer Not Present (CNP) Sale
This transaction type allows you to ‘Key Enter’ the customer’s card details for all the supported transaction types for ‘Customer Not Present’ (CNP) transactions or as a fallback from a failed card read. The following example is for a Desk3500 Customer Not Present ‘Sale’ transaction. However, if this is something your business is consistently doing […]