Processing Cards
Your terminal is able to provide the following transaction types:• Sale• Sale with Cashback• Sale with Tip/Gratuity • Pre-Authorisation• Completion• Refund Please note: By default, your terminal will not be configured to accept all transaction types. Please contact your helpdesk for further details on how to add other transactions. There are multiple configurable options on […]
Terminal Functions Using ‘Functions’ Shortcut
The following functions can be initiated by pressing the ‘Functions’ key on the Transactions Menu and entering a two digit number (see table below). You may be asked to enter a password before the function can be activated. This facility is often quicker than using the ‘MENU’ system. Please only usethose functions listed below. Change […]
Terminal Functions from the Menu System
Reprint Allows the user to reprint a receipt of the last transaction in the current batch.1. Ensure the terminal is displaying the Welcome screen.2. Press the ‘F1’ key once to display the Reports and Terminal Menu. Select ‘REPORTS’.3. Select ‘REPRINT’.4. If prompted, press the ‘1’ key to print the last receipt or press ‘2’ followed […]
Customer Not Present (CNP) – CVV2 and AVS Responses
Transaction and Terminal Responses
Refund & Example of Receipt
Step 1 Select the ‘REFUND’ transaction type from either the Transaction Menu or the ‘TRANS’ option of the Terminal and Reports Menu. The exact location will be dependent on your terminal’s configuration. Step 2 Enter the Refund amount in pence and press the green ‘OK’ key.Example: Typing in 1000 would equate to a value […]
Customer Not Present (CNP) Sale
This method is used for taking transactions when the cardholder is not next to the terminal – a telephone order, for example. Please note: Some of the screens which ask for information are dependent on your terminal’s configuration. If a screen is absent, simply skip to the next step. Step 1 When the terminal […]
Chip & Pin Sale with Gratuity
This is much the same as a regular Sale transaction but with the added ability of including a tip in addition to the transaction amount. Please note: This is a service that must be requested from your acquirer. When activated, tipping will be set by default for all Sale transactions. Step 1 When the terminal […]
VEGA3000M Sale with Cashback – Chip & Pin
In this article, learn how to complete a VEGA3000M Sale with Cashback – for a Chip & Pin card. This is similar to a regular Sale transaction and, if enabled, replaces the standard Sale transaction described previously. There is a facility to enter an additional figure for Cashback. Please note: This is a service that […]
Settlement
All Vega 3000 family terminals are configured to complete automatic end of day. To disable this feature please contact technical support. For the totals to display correctly, this must be completed during the ‘Banking Window’ time set by your Acquirer. During a Settlement, the terminal will connect to your acquirer(s) and ensure that all transactions […]