Terminal Screen is Blank
Firstly, ensure a battery module is fitted. Hold down the power button located above red ‘X’ key at the terminal keypad until display illuminates. If the terminal does not beep and turn on:1. Connect the power USB Type B cable into the power source and onto the USB port on the left hand site of […]
Error Messages – TABLE & HYPRERLINK
When a Chip Card is inserted, swiped or the long card number is typed in, the terminal will check against a number of parameters downloaded from the Castles technology system. If the terminal rejects the card it will display one of the following messages: ACQUIRER DISABLED The terminal has logged off from your acquirers. Please […]
Reviewing Transactions/Reprinting a Receipt
The Vega 3000 family of terminals maintain a Batch record of all transaction information since the last successful Settlement was performed. It is possible to review the Batch, find the appropriate transaction and, if required, reprint the receipt. Step 1 Press the ‘MAIN MENU’ key, select ‘BATCH’ from the Report and Terminal menu and […]
Reviewing Transactions/Reprinting a Receipt
The Vega 3000 family of terminals maintain a Batch record of all transaction information since the last successful Settlement was performed. It is possible to review the Batch, find the appropriate transaction and, if required, reprint the receipt. Step 1 Press the ‘MAIN MENU’ key, select ‘BATCH’ from the Report and Terminal menu and […]