Refund & Example of Receipt

Step 1 Select the ‘REFUND’ transaction type from either the Transaction Menu or the ‘TRANS’ option of the Terminal and Reports Menu. The exact location will be dependent on your terminal’s configuration.   Step 2 Enter the Refund amount in pence and press the green ‘OK’ key.Example: Typing in 1000 would equate to a value […]

Refund & Example of Receipt

Step 1 Select the ‘REFUND’ transaction type from either the Transaction Menu or the ‘TRANS’ option of the Terminal and Reports Menu. The exact location will be dependent on your terminal’s configuration.   Step 2 Enter the Refund amount in pence and press the green ‘OK’ key.Example: Typing in 1000 would equate to a value […]

Customer Not Present (CNP) Sale

This method is used for taking transactions when the cardholder is not next to the terminal – a telephone order, for example. Please note: Some of the screens which ask for information are dependent on your terminal’s configuration. If a screen is absent, simply skip to the next step.   Step 1 When the terminal […]

Customer Not Present (CNP) Sale

This method is used for taking transactions when the cardholder is not next to the terminal – a telephone order, for example. Please note: Some of the screens which ask for information are dependent on your terminal’s configuration. If a screen is absent, simply skip to the next step.   Step 1 When the terminal […]

Hotel Mode – Pre-Authorisation and Check-Out

The Vega 3000 family of terminals allow transaction types for use in the hotel industry. These transaction types are also relevant for other merchant categories such as car rentals. The transaction is performed in two parts: a ‘Pre-Authorisation’ and a confirming ‘Completion’.Hotel and Rental configuration, Express Check-Out feature (that allows Customer Not Present check-out) and […]

Chip & Pin Sale with Gratuity

This is much the same as a regular Sale transaction but with the added ability of including a tip in addition to the transaction amount. Please note: This is a service that must be requested from your acquirer. When activated, tipping will be set by default for all Sale transactions. Step 1 When the terminal […]

Chip & Pin Sale with Gratuity

This is much the same as a regular Sale transaction but with the added ability of including a tip in addition to the transaction amount. Please note: This is a service that must be requested from your acquirer. When activated, tipping will be set by default for all Sale transactions. Step 1When the terminal is […]

VEGA3000M Sale with Cashback – Chip & Pin

In this article, learn how to complete a VEGA3000M Sale with Cashback – for a Chip & Pin card. This is similar to a regular Sale transaction and, if enabled, replaces the standard Sale transaction described previously. There is a facility to enter an additional figure for Cashback. Please note: This is a service that […]

VEGA3000C Sale with Cashback – Chip & Pin

In this article, learn how to complete a VEGA3000C Sale with Cashback – for a Chip & Pin card. This is similar to a regular Sale transaction and, if enabled, replaces the standard Sale transaction described previously. There is a facility to enter an additional figure for Cashback. Please note: This is a service that […]

Settlement

All Vega 3000 family terminals are configured to complete automatic end of day. To disable this feature please contact technical support.For the totals to display correctly, this must be completed during the ‘Banking Window’ time set by your Acquirer. During a Settlement, the terminal will connect to your acquirer(s) and ensure that all transactions processed […]