Processing Cards
Your terminal is able to provide the following transaction types:• Sale• Sale with Cashback• Sale with Tip/Gratuity • Pre-Authorisation• Completion• Refund Please note: By default, your terminal will not be configured to accept all transaction types. Please contact your terminal leasing company for further details on how to add other transactions. Please note: There are […]
Castles VEGA3000C Swipe Sale
If your terminal cannot read the Chip on the presented Chip Card (or one is not present) you may be given the option to swipe the card’s magnetic stripe (located on the rear of the card). Follow the steps below to conduct a Castles VEGA3000C Swipe Sale. Step 1 When the terminal is ready to […]
Chip & Pin Sale
Step 1 When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount‘ screen. You can start a Chip & Pin Sale transaction in one of two ways: Option 1 Enter the Sale amount in pence and press the green ‘OK’ key.Example: Typing in 1000 would equate to a value […]
Chip and Pin Sale
Step 1 When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount‘ screen. You can start a Chip and PIN Sale transaction in one of two ways: Option 1 Enter the Sale amount in pence (or cents in ROI) and press the green ‘OK’ key.Example: Typing in 1000 would […]
Processing Cards
Your terminal is able to provide the following transaction types:• Sale• Sale with Cashback• Sale with Tip/Gratuity • Pre-Authorisation• Completion• Refund Please note: By default, your terminal will not be configured to accept all transaction types. Please contact your helpdesk for further details on how to add other transactions. There are multiple configurable options on […]
Terminal Functions Using ‘Functions’ Shortcut
The following functions can be initiated by pressing the ‘Functions’ key on the Transactions Menu and entering a two digit number (see table below). You may be asked to enter a password before the function can be activated. This facility is often quicker than using the ‘MENU’ system. Please only usethose functions listed below. Change […]
Terminal Functions from the Menu System
Reprint Allows the user to reprint a receipt of the last transaction in the current batch.1. Ensure the terminal is displaying the Welcome screen.2. Press the ‘F1’ key once to display the Reports and Terminal Menu. Select ‘REPORTS’.3. Select ‘REPRINT’.4. If prompted, press the ‘1’ key to print the last receipt or press ‘2’ followed […]
Customer Not Present (CNP) – CVV2 and AVS Responses
Transaction and Terminal Responses
VEGA3000C Contactless Sale
Follow these easy steps to conduct a VEGA3000C Contactless Sale. The terminal will offer contactless payment if:1. The terminal supports the functionality;2. The card supports the functionality;3. The transaction amount is suitable. Step 1 When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount screen.If the cardholder requests a […]