Setting the Merchant Password
You may be asked to enter a password to perform certain functions. Different passwords protect different terminal functions and it is best to change these from the factory default to protect against potential fraudulent usage of the terminal. We strongly recommend to change this password on a regular basis. Please note: To protect against fraudulent […]
Processing Cards
Your terminal is able to provide the following transaction types:• Sale• Sale with Cashback• Sale with Tip/Gratuity • Pre-Authorisation• Completion• Refund Please note: By default, your terminal will not be configured to accept all transaction types. Please contact your terminal leasing company for further details on how to add other transactions. Please note: There are […]
Force Transaction Sale
If configured, ‘Force Transactions’ will allow the merchant to re-type in the details of stored/authorised transactions if a ‘MAC Key Reset’ was performed. Note: You will only see the equivalent ‘Force’ transaction type for transaction types enabled on your terminal i.e. If ‘SALE’ and ‘REFUND’ are the only two transaction types, you will only see […]
Desk3500 Customer Not Present (CNP) Sale
This transaction type allows you to ‘Key Enter’ the customer’s card details for all the supported transaction types for ‘Customer Not Present’ (CNP) transactions or as a fallback from a failed card read. The following example is for a Desk3500 Customer Not Present ‘Sale’ transaction. However, if this is something your business is consistently doing […]
Refund
1. Tap the “Verifone” logo to access the Main menu. 2. Press “2” to select “Refund”. 3. To initiate the refund transaction, just enter the required amount. After amount entered, press the “Green” button or “Green Circle” button to start the transaction. 4. On this screen, the user can choose the card payment method, i.e. […]
Initiating Sale Transactions
Sale transactions may be initiated from the ‘Idle Screen’ or from the ‘TransactionMenu’. All other transaction types can only be initiated from the ‘Transaction Menu’ screen. Start typing in a transaction amount to initiate a ‘Sale’ transaction. This is the default ‘Idle Screen’ which, will be displayed once the terminal has been installed successfully. 2. […]
Verifone V240M Contactless Sale
Follow these easy steps to conduct a Verifone V240M Contactless Sale. 1. To initiate the Sale payment, just enter the required amount. 2. After amount entered, press the “Green” button or “Green Circle” button to start the transaction. 3. Option to add the gratuity, Press “Green” to add gratuity or “Red” to skip. 4. On […]
Processing Cards
Chip & Pin Card Insert the card horizontally into the terminal with the chip facing upwards. Leave the card in position throughout the transaction. Contactless Card Bring the card firmly up to the active zone above the contactless logo locatedon the paper trapdoor. Keep the card close to the contactless logo during the transaction. The […]
Verifone V240M Swipe Sale
Follow the steps below to conduct a Verifone V240M Swipe Sale. 1. To initiate the Sale payment, just enter the required amount. 2. After amount entered, press the “Green” button or “Green Circle” button to start the transaction. 3. Option to add the gratuity, Press “Green” to add gratuity or “Red” to skip. 4. On […]
Transactions Overview
In order to perform a transaction in a quick and efficient manner you may type in the transaction amount from the idle screen on your terminal. This method may be used to start any sale transaction, no matter what the card type is (i.e. contactless cards or cards with, or without a chip). Enter the […]