VEGA3000M Contactless Sale
Follow these easy steps to conduct a VEGA3000M Contactless Sale. The terminal will offer contactless payment if:1. The terminal supports the functionality.2. The card supports the functionality.3. The transaction amount is suitable. Step 1When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount screen. If the cardholder requests a […]
Refund
1. Press MENU at the ‘Idle Screen’ to display the ‘Transaction Menu’ and Select ‘Refund’ on the screen. 2. Type the refund amount into the terminal. 3. Press TICK to confirm amount or press CLEAR to clear all digits or press X to clear one digit at a time and type in new value. 4. […]
Training Mode
Please note: The Training Payment Card is not supplied with the terminal as standard.Once the terminal is switched to Training Mode it enables the user to perform all transaction types without the actual transfer of funds. You may use normal Chip and PIN cards to perform these training transactions. How to switch to Training ModeEnsure […]
Sale with Gratuity
If your terminal is configured for ‘Gratuity’, the following additional screens will be displayed after the ‘Confirm Amount’ prompt during a ‘SALE’ transaction. Gratuity Amount 1. Press green TICK if you wish to add a ‘Gratuity’. Press yellow CLEAR if you do not wish to add a ‘Gratuity’. Press red X to cancel the transaction. […]
(T) PINpad Does Not Show WELCOME Message on Idle Screen
If your PINpad does not show the WELCOME message on the idle screen, follow the steps below: Remove the power from your terminal until your PINpad is completely powered off. Reconnect the power to your terminal and after a short initialisation process your PINpad should display the WELCOME message. You should contact the terminal Helpdesk […]
Desk 3500 Contactless Sale
Follow these easy steps to conduct a Desk 3500 Contactless Sale. 1. Press MENU at the ‘Idle Screen’ to display the ‘Transaction Menu’ and Select ‘Sale’. 2. This screen will be displayed. As you type in the transaction amount, it will change to the following step. 3. Press to confirm amount, or press to clear […]
Hotel Mode – Pre-Authorisation and Completion
The Vega 3000 family of terminals allow transaction types for use in the hotel industry. These transaction types are also relevant for other merchant categories such as car rentals. The transaction is performed in two parts: a ‘Pre-Authorisation’ and a confirming ‘Completion’.Hotel and Rental configuration, Express Check-Out feature (that allows Customer Not Present check-out) and […]
Chip & Pin Sale
Press MENU at the ‘Idle Screen’ to display the ‘Transaction Menu’ and Select ‘Sale’. 2. This screen will be displayed. As you type in the transaction amount, it will change to the following step. 3. Press to confirm amount, or press to clear all digits, or press to clear one digit ata time and type […]
Setting the Merchant Password
You may be asked to enter a password to perform certain functions. Different passwords protect different terminal functions and it is best to change these from the factory default to protect against potential fraudulent usage of the terminal. We strongly recommend to change this password on a regular basis. Please note: To protect against fraudulent […]
Desk 3500 Swipe Sale
Follow the steps below to conduct a Desk 3500 Swipe Sale. To start, press the MENU (dot) at the ‘Idle Screen’ to display the ‘Transaction Menu’. Select ‘Sale’ on the screen as described earlier to select it. 2. This screen will be displayed if ‘Sale’ is selected from the above menu. As you type in […]