Castles VEGA3000M Terminal Diagram
Terminal Menu & Reports Menu
Reports and terminal menuThe screens below show the Reports and Terminal Menu. This is displayed by pressing the F1 key when the Transaction Menu or Welcome Screen is displayed. The menu options may be split between two screens. To access the second screen, press the ARROW key below the display. This operation can be repeated […]
Power On & Using the Terminal Keypad
Please note: The screen-shots and receipt on your terminal may differ in detail from those depicted in this manual. Turning the terminal on Connect power supply to a nearby electrical outlet. Hold down the power button (located above the red cancel X button) until the display illuminates. Remove the protective film from the display if […]
Terminal Not Powering On
Terminals, like mobile phones, will not work if there is insufficient charge in the battery. If the terminal is connected to the mains via a charging base: try connecting the power cable directly into the terminal: you are looking for a lightning flash through the battery symbol on the top right of the terminal screen. […]
Lost Connection – MAC Reset CHECK
Occasionally, the terminal will “lose” its connection with the processing bank. If you see a screen message “Invalid MAC” or “MAC reset required” 1. Press “Menu” twice 2. Press “Supervisor” 3. Enter Password 4. Choose “Password” 5. Choose “MAC reset” 6. Choose “ALL” This should now reconnect your terminal to the processor and the terminal […]
(T) Error Inserting Chip Card
If you insert a chip card into the terminal and nothing happens:The card reader on your terminal is not active when your PINpad is attached and operational. Please use the card reader on your PINpad to process transactions.
(T) Terminal Unable to Take Contactless Transactions
Not all cards are enabled for contactless transactions, please ensure that the card presented to PINpad is a contactless card, the customer should contact their card issuer if they are unsure.Ensure that the contactless card is presented to the contactless card read zone until prompted to remove the card. You can check the card read […]
Generating an X or Z Report
These reports allow you to print out a statement of which transactions have been made on your card machine regardless of your End of Day report being run or not. This feature is typically used by businesses that operate by shift work. E.g. you may be a restaurant that opens for a separate lunch and […]
Conducting an End of Day Report
To access the reports menu press the MENU button until the System Menu is displayed. Press ENTER to select Reports. End-of-Day-Banking will be highlighted; press ENTER to select. Enter your supervisor password. The terminal will go online to the acquirer to confirm the totals before printing the report. End-of-Day-Banking should be performed every day as this is your confirmation of the transaction […]
Network Setup – Wi-Fi
Wi-Fi configuration requires creating a profile, i.e. the set of parameters required for connection to an “Access Point” or your router. Several profiles can be created if connection is required to more than one Access Point. In this case, you can choose the profile which is active or let the terminal connect to the best […]