How to Read Different Cards
How to insert a card To conduct a smart card transaction: 1. Position the smart card with the gold contacts facing upward.2. Insert the card into the smart card reader slot in a smooth, continuous motion until it seats firmly.3. Remove the card when the display indicates the transaction is completed. How to swipe […]
Menu Structure
Verifone V240M Network Connection – Ethernet
To connect the terminal to other devices via Ethernet, RS-232 use the V240m+full feature base. The full-featured Base provides a standard RJ-45 LAN socket, RS-232 port, a mini-USB port. The V240m+terminal must be docked on the base to utilise cable connectivity.
Bluetooth Terminals Shows Flashing Number / No Number on Status Screen
What should you do if my Bluetooth terminal shows a flashing number, or no number, on the Bluetooth status section of the screen? If the number is flashing ensure that the base unit with the Serial Number displayed is powered on and in range. If this is the case then power off the terminal and […]
Verifone V240M Paper Roll – Change/Replace
Use the following steps to replace Verifone V240M Paper Roll. Make sure 57mm x 40mm thermal printer paper roll is used. 1. Unlock the paper compartment by pulling up the latch and swinging the door downwards. 2. Load the paper roll as shown in below, with the edge of the paper on the top of […]
Terminal Fails to Display Mobile Network Name
What should you do if my mobile terminal fails to display a mobile network name on the screen, even though the provided SIM is inserted correctly? Your terminal requires a good mobile network signal to operate, if you are in an area that mobile phones do not operate then the terminal will, also, not operate. […]
Transactions Fail to Process
There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. 1. Perform a test transaction using one or more different cards to ensure the problem is not a defective card.2. Ensure that the card is being inserted/swiped/tapped the correct way. Refer to the3. Transaction articles […]
Terminal Displays “Enter SIM Code” Message
What does it mean if your mobile terminal displays the message ENTER SIM CODE? Only use the SIM Card supplied to you by your terminal supplier. If you have been supplied with a replacement SIM Card (for example a faulty or lost SIM Card) your terminal will request a new activation code. Check the documentation […]
Verifone V240M Terminal Overview
This short guide provides you with a Verifone V240M Terminal Overview. Terminal front The V240m+includes the following features: • Capacitive touch LCD display and CTLS tap area• Smart card reader• Magnetic card reader• Integrated thermal printer• Secure keypad supporting 3×5 matrix containing 0-9, *, #, Cancel (Red), Backspace/Clear (Yellow), and Enter (Green) keys. Terminal […]
Transactions Failing to Process
There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. Perform a test transaction using one or more different cards to ensure the problem is not a defective card. Ensure that the card is being inserted/swiped/tapped the correct way. Refer to the Transaction section of […]