Trustpilot

Pre-Authorisation (Pre-Auth) – Hotel Mode

Getting your Trinity Audio player ready...

Please note that this option is only available for certain types of business. Please contact Customer Services for further information.

Where there is a likelihood of a large value transaction, such as a hotel or car hire bill, a ‘Pre-Authorisation’ transaction for the expected value may be made. If, following a ‘Pre-Authorisation’ transaction, the value of the transaction increases (e.g. because of an extended stay at a hotel) an additional ‘Top-up’ transaction may be required.

1. Press MENU at the ‘Idle Screen’. Select ‘PreAuth’.

2. The Pre-Auth menu screen will be displayed Enter the amount and then press TICK.

3. Insert/Swipe card.

4. Terminal will check the card.

The transaction will now continue as a normal ‘Sale’ transaction, except the header will be ‘Pre-Auth’.