Castles Vega3000C Support

Making Sure You're Getting a Fair Deal with Card Payments

Castles VEGA3000C Paper Roll Replacement

Network Connection - Cable

Castles VEGA3000C Terminal Diagram

Contactless Transaction Prompt to Insert Card

Terminal Functions Using ‘Functions’ Shortcut

Terminal Functions from the Menu System

Customer Not Present (CNP) - CVV2 and AVS Responses

Transaction and Terminal Responses

Communication Problems

Communication Problems - IP With Dial Back-Up Terminal

Communication Problems - Dial Only Terminal

Receipts Print Out Blank

Screen Appears Frozen, or Terminal Does Not React to Inserting a Card

Terminal Screen is Blank

Error Messages - TABLE & HYPRERLINK

Reviewing Transactions/Reprinting a Receipt

Settlement

Refund & Example of Receipt

Customer Not Present (CNP) Sale

Hotel Mode - Pre-Authorisation and Check-Out

Chip & Pin Sale with Gratuity

VEGA3000C Sale with Cashback - Chip & Pin

VEGA3000C Contactless Sale

Castles VEGA3000C Swipe Sale

Chip and Pin Sale

Processing Cards

Setting the Merchant Password

Training Mode

Terminal Menu & Reports Menu

Power On & Terminal Display

Display Icons

Cable Connection to WIFI Access Point