Trustpilot

Cable Connection to WIFI Access Point

Please follow this procedure carefully and only power on the terminal and WI-FI access point when instructed. 1. Plug the supplied network cable into the WAN socket in the Wi-Fi access point. Connect the other end to the internet source. 2. Plug the power supply into the Wi-Fi access point. 3. Plug the Wi-Fi access […]

Refund with Gratuity

If your terminal is configured for gratuities the ‘Refund’ transaction flow is as follows after you select ‘Refund’ from the transaction menu as described. 1. Press TICK to submit TOTAL amount. Press CLEAR to change one digit at time or press X to clear the entire amount and enter the correct amount. 2. Present/Insert/Swipe the […]

Display Icons

The following is an index to the icons shown in the status bar. Battery level indicator Signal strength indicator Connectivity indicators The following is an index to miscellaneous icons Additional icons Welcome screen graphics

Supervisor Functions

If configured, the default Supervisor Code (prior to terminal being installed) is set at 0000. The ‘Supervisor Code’ is designed to limit access to the ‘Supervisor Functions’ configured for certain transaction types or access to certain ‘Functions’ and ‘Function Codes’ on the terminal to those who have access to the code.Your terminal is shipped with […]

Display Icons

The following is an index to the icons shown in the status bar. Battery level indicator Signal strength indicator Connectivity indicators The following is an index to miscellaneous icons Additional icons Welcome screen graphics

Terminal Keyboard & Display Icons

Using the Terminal Keyboard and Display To enter numbers press the relevant keys. If you make a mistake you can correct this using the correction keys. Press the yellow key once to delete one character at a time. Press the red key once to delete the entire line; pressing the red key again will cancel […]

Display and Terminal Operation Icons

Icons displayed on your terminals will depend on your terminal type. Time displayed in 24-hour format with long date format. Terminal Operation Icons The following images may be displayed along the bottom of your terminal display.They are a reference to which physical buttons are active at that point in the transaction. This OK button is […]

Power On & Terminal Display

Please note: The screen-shots and receipt on your terminal may differ in detail from those depicted in this manual. Turning the terminal on Connect power supply to a nearby electrical outlet. Hold down the power button (located above the red cancel X button) until the display illuminates. Remove the protective film from the display if […]

Diagnostic Codes

You may see diagnostic (DIAG) codes at the bottom of transaction receipts and reports. Some indicate an error while others offer information. More than one diagnostic code may be printed. For example DIAG 828282 would indicate three communication failure attempts during a transaction. 52 Offline or Forced Transaction.This is not an error and is for […]